faq -footer- -f2-

Do you ship to my country?

Yes! We ship WORLD-WIDE. Absolutely everywhere!

Delivery time

Please allow approximately 3-5 working days from the date of ordering (Monday to Friday) for Royal Mail UK orders. 
Please allow from 7-21 days from the date of ordering (Monday to Friday) for International orders. Any custom charges received are the sole responsibility of the buyer and not of the company.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Store FAQ

The Brain Fish STORE is a fully functioning web-store. We use the latest technology to bring you the best experience. Brain Fish understands the disappointment when you can not purchase the item you want. We do everything we can to make sure our site is fully stable. However, sometimes problems may arise.

What to do when you can't purchase an item?

If a person is holding the last product in their basket, the web-store will refuse to serve you with that item until - 1. The item 'times-out' from that persons basket (30 minutes of inactivity). 2. The person removes it from their basket. Failing this, a restock to the item may be applied.

Wholesale enquiries

If you are a retailer/e-tailer within the UK, Europe or the U.S.A. and are interested in stocking Brain Fish products. Please e-mail: [email protected]

Privacy Policy

Brain Fish assures the security of your personal information given for any purchases or other circumstances where private information is required. The private information that you provide is for use to better serve you so that your business with Brain Fish is safe and satisfactory. For any questions regarding the Privacy Policy, Return Policy and/or ordering info, please email us at [email protected]

Promotions

•Any promotions such as get a free case when you order any case, only apply to cases that are normal, non discounted prices.